School staff account support

Use this information for support with your Education Minister’s Running Challenge account. 

To become a challenge captain, email websitesupport@ministersrunningchallenge.wa.gov.au.

Update your account details  

You can change your name in your account profile. To change your personal details:  

  1. Sign in to your account.  
  2. Select the person icon in the top right-hand corner of the page.  
  3. Select ‘Edit profile’.  
  4. Update your details.  
  5. Select ‘Done’.  

Your account details will be updated.  

Change the email address linked to your account 

To change the email address linked to your account, email websitesupport@ministersrunningchallenge.wa.gov.au

Once your support request has been received, you will need to sign into your new account and accept the request. It may take up to 5 business days to complete your support request. 

Register a runner in the 2024 challenge 

If your student had an account in 2023, you still need to register them in the 2024 challenge.

We recommend that you encourage secondary students to create their profiles, and primary students have their parents register and sign up their children on our website. This allows a parent or runner to manage their profile and log activities at home. 

If you register a student using your account, the student or parent will not be able to log in and see the details. If they sign up with their own parent or student account, you can still help them manage or log their activities.

To register a student runner: 

  1. Sign in to your account. 
  2. Select the circle icon with a plus sign next to the '2024 Education Minister’s Challenge'. 
  3. Search for the runner and select the row with their name. 
  4. Select ‘Register now’ for the new challenge. 
  5. Confirm the school and year level. 
  6. Select ‘Register’. 

Once you have completed these steps, the student is registered for the 2024 challenge and you can manage their account and log walks or runs. 

To add a new runner: 
  1. Sign in to your account. 
  2. Select 'Register a runner’. 
  3. Search for the runner and select the row with their name. 
  4. Enter their details. 
  5. Select 'Done'. 

Once you have completed these steps, the student is automatically registered for the 2024 challenge and you can manage their participation and log walks or runs. 

Log and manage runners' walks or runs 

You can add and edit students' activities during the challenge in your account. You can log activities for your runners' when the challenge starts on Monday 15 July.
To log an activity: 

  1. Search for the runner and select the row with their name. 
  2. Select ‘Log a walk or run’ in the account. 
  3. Log the activity: 
  • Search the activity list.
  • Select ‘Walk’, ‘Run’ or ‘Wheelchair activity’.
  • Date participated.
  1. Select ‘Submit’. 

If you have made an error logging a walk or run, you can edit the child's logs: 

  1. Select ‘Logs’ in the runner’s account. 
  2. Find the activity logged. 
  3. Select the 3 dots on the right. 
  4. Edit the log details. 
  5. Select ‘Submit’. 

Other account issues 

If you are experiencing other issues, email websitesupport@ministersrunningchallenge.wa.gov.au. Provide as much detail as possible, such as the error message you are experiencing and the troubleshooting you have tried.